Terms of Service

Last updated: July 9, 2026

Welcome to 254 Floors ("254 Floors," "we," "us," or "our"), operated by 254 Floors LLC. These Terms of Service ("Terms") govern your use of our website at 254floors.com, our showrooms in Waco and Liberty Hill, TX, and any products or services you purchase from us. By accessing our site or placing an order, you agree to these Terms.

1. Products & Orders

We sell luxury vinyl plank (LVP), rigid core, and related flooring products at factory-direct pricing. Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to limit quantities, refuse orders, or cancel orders due to pricing errors, suspected fraud, or inventory issues.

2. Payments

All prices are listed in U.S. dollars. Payment is due at the time of order unless other arrangements are made in writing. We accept major credit cards and other payment methods as indicated at checkout.

3. Shipping & Delivery

Estimated delivery times are provided as a courtesy and are not guaranteed. We are not responsible for delays caused by carriers, weather, or events outside our control.

4. Returns & Warranty

Product warranties are provided by the manufacturer and detailed on individual product pages. Contact us at info@254floors.com or (254) 332-2272 to initiate a return or warranty claim.

5. SMS & Email Communications

If you provide your phone number or email address to us — through our website, in a showroom, or through a quote request — you consent to receive transactional messages from 254 Floors regarding your quote, order status, appointment reminders, and payment confirmations. Message frequency varies. Message and data rates may apply. Reply STOP to any text message to opt out at any time, or HELP for assistance. You may also opt out of email communications by using the unsubscribe link in any email or contacting us directly. Carriers are not liable for delayed or undelivered messages. Consent to receive SMS is not a condition of any purchase.

6. Intellectual Property

All content on this website, including text, images, and product photography, is the property of 254 Floors LLC or its licensors and may not be reproduced without permission.

7. Limitation of Liability

254 Floors is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted by law.

8. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

9. Contact Us

254 Floors LLC
2919 Mary Ave, Waco, TX 76710
126 Holmes Rd Unit 24, Liberty Hill, TX 78642
Phone: (254) 332-2272
Email: info@254floors.com